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We’re hiring: AI Content Production Specialist (Remote)
Nexlane

Healthcare

Software and billing support for US healthcare practices

Independent practices and small groups carry an administrative load that was built for a larger back office. We work on the parts that can be measured, claim submission, denials, prior authorisation, scheduling, and on the software that surrounds them.

What your week looks like

  • Claims go out with avoidable errors and come back as denials that cost more to rework than to prevent
  • Prior authorisations sit in a queue while the appointment date gets closer
  • Front-desk staff spend hours on reminders and rescheduling instead of patients

What usually goes wrong

  • Claims go out with avoidable errors and come back as denials that cost more to rework than to prevent
  • Prior authorisations sit in a queue while the appointment date gets closer
  • Front-desk staff spend hours on reminders and rescheduling instead of patients
  • Software was bought for one workflow and now needs three integrations nobody owns
  • Reporting exists, but nobody trusts the numbers enough to act on them

What we do about it

  • Map the revenue cycle as it actually runs, then fix the steps where money leaks
  • Build claim scrubbing and denial triage with a clear human review point
  • Automate eligibility checks, reminders and recall against your existing EHR
  • Integrate clinical and billing systems through their APIs rather than by re-keying data
  • Build reporting on top of the source systems so the numbers can be traced back

Tell us where the manual work is

A 30-minute call. We map the process, tell you what we would automate or build first, and what it costs. No retainer before you agree the scope.

  • No retainer before scope is agreed
  • Written plan you can act on alone
  • Worldwide delivery, on your hours